Services | Sams I.T. Inc.

Services: Services

Managed
IT services

We are here to make your job easier

by managing your IT responsibilities.

AWARD-WINNING MANAGED IT SERVICES
LET US BE YOUR OUTSOURCED IT DEPARTMENT

Outsourcing partial or full IT functions ensures your organisations business applications and platforms are supported with the ongoing reassurance of our UK based service desk to swiftly respond during working hours or 24/7/365 with the impressive service levels modern businesses require from a trusted provider.

Opting for outsourced or managed IT services to an industry-leading provider like CloudTech24, offers an increase of productivity and security benefits, as well as a prime opportunity for business growth. Are you getting this level of support from your current IT services company?

WE MANAGE YOUR IT INFRASTRUCTURE, SO YOU DON’T HAVE TO

CloudTech24 offer a comprehensive selection of top-quality managed IT services covering your business from every possible angle – If you’re seeking to increase the efficiency and reliability of your systems and support services then speak to us about your current challenges, we have worked with many organisations to perform digital transformation and ongoing support to ensure proactive maintenance of these systems are continuously performed.

One of our key differentiators is a custom platform that facilitates the remote monitoring and management of all company owned devices, this technology leverages cloud capabilities to ensure visibility and control of these devices whether they are in the office network or being remotely used. The Protected workstation platform performs continuous visibility of key activities that are centrally monitored and optimises your end-user devices for comprehensive data protection for the end-user, device and company data.

Our business-grade solutions and forward-thinking approach to managed IT services enable your organisation to be more productive in running and growing your business. The CloudTech24 managed service model also provides security for your IT expenses. Our IT support solutions are priced at a set fee which will help you to easily forecast your budgets and save for future IT projects. This is yet another way your company can profit from the cost-effectiveness of managed IT services, all while making significant business gains.

Join the fast-growing catalogue of businesses benefiting from CloudTech24’s managed IT services. Work alongside a professional team of the industry’s most knowledgeable IT experts and gain increased efficiency, security and productivity for your IT operations, all within a calculable budget.

COMMON FAQS ABOUT
OUR MANAGE IT SERVICES

We often receive questions about our IT services so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

❖ WHAT DOES MANAGED IT SERVICES MEAN?

To add a new FAQ follow these steps: Managed IT services are platforms that are managed and supported by an external provider as a service. The Managed services provider can offer more specialist skills, resourcing and may leverage vendor partner status.
❖ WHAT IS INCLUDED IN MANAGED SERVICES?

Managed services typically consist of a technical platform, technical and certified expertise and processes and procedures related to the running of the managed service.
❖ WHAT IS A MANAGED SERVICES MODEL?

A managed service model is the specific service structure and constraint and decisions that can be made within the constraints of the services agreement.
❖ WHY DO WE NEED MANAGED SERVICES?

Managed services provide organisations with the ability to successfully implement platforms and programs without having the in-house staffing and expertise.
❖ MANAGED SERVICE DEFINITION?

The Definition of managed services is a capability delivered as a service, IT managed service providers (IT MSP’s) specialise in a technical IT delivery as an outsourced function.
❖ WHAT ARE THE BENEFITS OF MANAGED IT SERVICES?

Managed IT services allows the hassle of your technology to be supported by another company so that you can get on with what you need to do and your staff are also looked after when needed.
❖ WHAT IS INCLUDED WITH CLOUDTECH24’S MANAGED SERVICES?

Cloudtech24 offer a number of different service bundles as well as being able to tailor a bespoke solution to your requirements. As a minimum we include protected workstation antivirus as well as email backup and different levels of support.
❖ DO YOU HAVE ANY RECOMMENDATIONS OR CASE STUDIES FOR YOUR MANAGED IT SERVICES?

CloudTech24 have many reviews of different platforms including Google reviews for our Managed IT Services for our clients, we also have case studies published on our website and we would be happy to setup a reference call with a suitable client of a similar vertical and size of business if your organisation requires any further validation of our competencies in delivering managed IT services and support.
❖ HOW DO MANAGED SERVICES PROVIDE SECURITY FOR MY BUSINESS?

As experts in Security it is our job to keep upto date with all new threats as well as offer the best security protections for your network. This includes hardening your devices, business grade Anti Virus, Next Generation Firewalls, Advanced Threat Hunting as well as Secure VPN and Remote connectivity.
❖ HOW CAN WE KEEP UP TO DATE WITH EMERGING TECHNOLOGIES?

We love technology and finding innovative ways to use technology to better support your business is part of the conversation that we have with you.